General Information:
Question: What is Peri Boutique ?
Answer: Peri Boutique is a footwear store built around comfort, versatility, and everyday style. From classic leather shoes and loafers to weatherproof boots and cushioned sandals, we curate footwear designed to support you through work, weekends, and everything in between.
Question: How can I contact Peri Boutique’s customer support ?
Answer: You can email us at support@periboutique.shop our team is always happy to help!
Orders and Shipping:
Question: How do I place an order ?
Answer: Simply browse our website, select the products you like, add them to your cart, and proceed to checkout. Follow the instructions to complete your order.
Question: What forms of payment do you accept ?
Answer: We accept payments securely through PayPal, in British Pounds Sterling (GBP).
Question: How do I track my order ?
Answer: Once your order has been shipped, you'll receive a confirmation email with your tracking details. You can also track your order directly here.
Question: How long will it take to receive my order ?
Answer: Orders are processed in 1 to 3 business days. Once shipped, delivery within the United Kingdom typically takes 7 to 10 business days.
Question: Do you ship internationally ?
Answer: No, we currently ship exclusively within the United Kingdom.
Question: Is shipping free ?
Answer: Yes, we provide free shipping on all United Kingdom orders.
Returns & Exchanges:
Question: What is your Return Policy ?
Answer: If you're not completely satisfied, you have 30 days from delivery to return your order for a refund or exchange. Return shipping is free for defective or incorrect items. For change-of-mind returns, the customer is responsible for return shipping costs.
Question: How do I return an item ?
Answer: Email us at support@periboutique.shop with your order number and reason for return. We'll send you return instructions. A prepaid label is provided for defective or incorrect items, for change-of-mind returns, you'll need to arrange your own return shipping.
Question: Can I exchange a product ?
Answer: Absolutely! Exchanges are accepted within 30 days of purchase. Reach out to us to begin the process.
Product Information:
Question: Are your products high quality ?
Answer: Yes, our footwear is made with quality materials and construction, designed for lasting comfort and durability through everyday wear.
Question: How do I find the right size ?
Answer: Each product page includes size guides and detailed information. If you need extra help, our team is just a message away.
Accounts & Privacy:
Question: Do I need an account to make a purchase ?
Answer: No account is needed to shop with us, but registering makes it easier to track orders and access exclusive offers.
Question: Is my personal data safe ?
Answer: Your privacy is important to us. We use encrypted technology and secure payment systems to keep your data protected.
Question: How can I subscribe to your newsletter ?
Answer: Just enter your email address in the subscription box at the bottom of our homepage to receive updates, offers, and inspiration from Peri Boutique.
Question: When is customer support available ?
Answer: Our support team is available Monday to Friday, 9:00 AM to 5:00 PM. We do our best to reply to all messages within 1–2 business days.